Terms of Service

1. Acceptance of terms

By accessing or using visaclock.co.uk ("the Service"), you agree to these Terms of Service. If you do not agree, do not use the Service. These terms are governed by English law and subject to the exclusive jurisdiction of English courts.

2. What VisaClockUK provides

VisaClockUK provides:

• A free ILR eligibility date calculator based on current UK immigration rules
• Paid subscription features including Earned Settlement scenario modelling, personalised improvement planning, and an AI assistant
• Email alerts when UK immigration rules change

The Service is for planning and information purposes only. All calculations are estimates based on publicly available Home Office guidance and your self-reported data. We cannot guarantee accuracy. Immigration rules change frequently and we may not always update instantly.

3. Not legal advice

VisaClockUK is not a law firm and does not provide regulated immigration advice. Our AI assistant provides general information about immigration rules and should not be relied upon as advice for your specific situation. No communication from VisaClockUK constitutes legal advice. We are not OISC-regulated or SRA-regulated.

You should always consult a qualified UK immigration solicitor or OISC-regulated adviser before making immigration decisions. Find a regulated adviser at gov.uk/find-an-immigration-adviser.

4. Subscriptions and payment

Paid subscriptions are processed by Stripe. By subscribing you authorise recurring charges at the frequency and amount selected (monthly or annual). Subscriptions renew automatically. You may cancel at any time — cancellation takes effect at the end of the current billing period. No refunds are provided for partial periods except where required by law.

We reserve the right to change pricing with 30 days' notice to existing subscribers.

5. Free accounts

Free accounts receive a basic ILR date and email rule-change alerts. Free account holders who opt in to partner communications may receive selected third-party offers. This opt-in is voluntary and can be withdrawn at any time.

6. Acceptable use

You must not use the Service to:

• Provide immigration advice to others for payment (this requires OISC/SRA regulation)
• Scrape, copy, or republish our content or calculations
• Attempt to access other users' accounts or data
• Use the Service in any way that violates applicable law

7. Limitation of liability

To the maximum extent permitted by law, VisaClockUK's total liability to you for any claim arising from your use of the Service is limited to the amount you paid us in the 12 months preceding the claim.

We are not liable for: immigration refusals or delays; decisions made in reliance on our calculations; inaccuracies in rule modelling; losses caused by service downtime; or any indirect, consequential, or special damages.

We do not warrant that the Service is error-free, uninterrupted, or that calculations are accurate. Immigration rules are complex and frequently change.

8. Intellectual property

All content, design, code, and features of VisaClockUK are our intellectual property. You may not reproduce, distribute, or create derivative works without our written permission.

9. Privacy

Our Privacy Policy forms part of these Terms and governs how we handle your data.

10. Changes to terms

We may update these Terms. Material changes will be notified by email. Continued use after notification constitutes acceptance of the updated Terms.

11. Contact

Questions about these Terms: hello@visaclock.co.uk